29 May 2017 
Support Center » Knowledgebase » File Not Found Error
 File Not Found Error
Article If you get a "File Not Found" error...

Make sure that you are downloading from our website and NOT from a page you have saved on your PC.

If you are downloading from the download page on our website...

1.) Refresh your browser and then try downloading the file again.
2.) Try holding down the "Ctrl" key on your keyboard whilst clicking your browsers refresh button.
3.) Try holding down the "Shift" key on your keyboard whilst clicking your browsers refresh button.

More than likely, the reason that you are getting the error is that we have changed the location of the files on the server.

We ALWAYS check the download links after moving files.

Some ISP's cache the pages content and links. Therefore it may take a short while before before the new content and downloads links appear until your ISP refreshes their cache..


Article Details
Article ID: 1
Created On: 09 Jan 2013 7:34 AM

 This answer was helpful  This answer was not helpful

 Back
 Login [Lost Password] 
E-mail:
Password:
Remember Me:
 
 Search
 Article Options
Home | Register | Submit a Ticket | Knowledgebase | Troubleshooter | News | Downloads
Language: